Posted by : thowden on Monday, March 29, 2010 - 03:01 AM

Yes, we have finally fixed the error with the SSL Certificate that provides you with a secure and safe connection to the RecoverToy on-line store.

If it seems like months that because it was months. Hopefully now I can get on with actually doing toy cars and parts and not have to worry about why the website would not do what it should.

The on-line store is now ready to accept orders again.

Posted by : thowden on Saturday, March 20, 2010 - 09:22 PM

There's been an error generated on the computer system that runs the RecoverToy accounts access. In trying to fix one problem, a bigger issue has been created. This results in no access for accounts or orders.

The shop site is still visible and you can (I think) add items to a shopping cart but you cannot place an order.

I am working to fix this asap, but currently there is no ETA for a fix. Hopefully within a few days.

Posted by : thowden on Saturday, March 13, 2010 - 01:57 AM

Over the past year I've had lots, and lots, of interruptions to my hobby time and while the online store has still accepted your orders, I've not been responding as quickly as I would like to be nor as quick as you would like.

As this year has unfolded we seem to have settled into a routine again and I am now planning to have back my one day a week to 'play cars' !!

The first Sunday is this weekend and I'll be working through a small mountain of around 150 back orders and trying to clear those asap.

Over the coming weeks I'll be in contact with all of you with open orders. You can check the status of your order(s) by logging into your account. All your order history is displayed in summary and with a View option to look at the details.

I have a lot to catch up on and will be doing so every Sunday.

Thanks for all the emails and I hope to make contact with all RecoverToy customers in the next few months.

Posted by : thowden on Saturday, November 07, 2009 - 06:16 PM

Back in June I decided that it would be best if I announced the closure of RecoverToy store for a period of 3 months while I did some travelling for my other work commitments. It actually took 4 months but I am now back and hopefully settled here in Melbourne for the forseeable future.

This of course means that I have some time for my hobby of model cars and a chance to catch up on orders and repairs. However, I don't plan on officially re-opening the online store until the new year.

If you do place an order, please don't expect that it will be despatched instantly, as there are around 100 orders already ahead of you and it could be some time before I get to yours. That said, I will be cleaning up the outstanding emails in the coming weeks and will at least advise on availability of stock and responding to queries.

Posted by : thowden on Saturday, June 27, 2009 - 05:38 PM

If you are reading this then you will know that RecoverToy is back on line. So what happened in the last week? The domain name of RecoverToy.com was due for renewal and in the process of renewing there was an error in communication somewhere which resulted in the domain not being renewed and not being renewable....

Which left me with no email and no website. For anyone who has sent email in the last 6 days or so, your emails will most likely be processed through to me in the next 24 - 48 hours. Email is retried over a period of time. If you have had a message to say that your email was undeliverable please resend it.

For everyone trying to contact RecoverToy please wait for a couple of days while I catch up on the backlog of mail that is coming through now and I hope to address all queries during this coming week.

Please note that I do only have Sundays generally as hobby time and while I try to get everything done in a day, somethings will have to be left for next weekend.